General Terms for Drivers:

These General Terms and Conditions apply to and governing the usage of the Safe Ride Services. In order to provide Transportation Services under Safe Ride you must agree to the terms and conditions below.

1.       DEFINITIONS

1.1.          Safe Ride: Safe Ride operations a private limited company incorporated and registered under the laws of England and Wales.

1.2.          Safe Ride Services – Services that Safe Ride provides including provision and maintenance of Safe Ride Website, card payment, customer support, communication between the Driver and the Passenger and other similar services.

1.3.          Passenger – A person requesting Transportation Services to Safe Ride.

1.4.          Driver – The person providing Transportation Services on behalf of Safe Ride.

1.5.          Agreement – This agreement between Driver and Safe Ride regarding the use of Safe Ride Services which consists of:

1.5.1.       These General Terms;

1.5.2.       Special terms regarding price info or service descriptions;

1.5.3.       The Drivers guidelines; and

1.5.4.       Other terms referred to in this Agreement as may be amended from time to time.

1.6.          Fare – The fee a Passenger is obliged to pay Safe Ride for provision of the Transportation Services.

1.7.          Tips – A gratuity offered by the Passenger at their sole discretion in addition to the Fare paid.

1.8.          Safe Ride Fee – The fee that Driver is obliged to pay to Safe Ride.

1.9.          Transportation Services – Safe Ride is providing to a Passenger.

2.       ENTRY INTO THE AGREEMENT

2.1. Prior to using the Safe Ride Services, you must sign up by providing the requested information and necessary documentation as required by us.

2.1.1. Pursuant to valid legal acts, you are entering into an agreement with us to provide transportation service on behalf of Safe Ride.

2.1.2. You have carefully studied, fully understand and agree to be bound by these General Terms, including all obligations that arise as provided herein and from Agreement.

2.1.3. All the information you have presented to us is accurate, correct and complete.

2.1.4. You will keep all your information updated at all times.

2.1.5. You will not transfer the job to any other person that will assign to you.

2.1.6. At all times, you fully comply with all laws and regulations applicable in the state you are providing Transportation Services in, including (but not limited to) laws regulating passenger transportation services.

2.2. You are obliged to provide your bank requisites in course of filling the payment details form upon registration. We will transfer payment to the bank account that you have provided. We are not liable for any incorrect money transactions in case you have provided wrong bank requisites.

2.3. After submitting the registration application, you will receive an e-mail with additional conditions that must be met in order to provide service for Safe Ride. These conditions may include providing criminal records, valid driving license, satisfactory technical state of the vehicle, completion of a training course, owning a GPS-supporting mobile device and other conditions as described in the pertinent e-mail. The failure to comply with the provided requirements and conditions may result in termination of the Agreement.

3. PROVIDING THE TRANSPORTATION SERVICES

3.1. The Driver’s Obligations. You hereby guarantee to provide Transportation Services in accordance with the General Terms, Agreement as well as laws and regulations applicable in the state where you are providing Transportation Services. Please note that you are fully liable for any violation of any local laws and regulations as may arise from providing Transportation Services.

3.2. You must have all licenses (including a valid driver’s license), permits, car insurance, liability insurance (if applicable), registrations, certifications and other documentation that are required in the applicable jurisdiction for providing the Transportation Services. It is your obligation to maintain the validity of all aforementioned documentation. Safe Ride reserves the right to require you to present evidence and submit for review all the necessary licenses, permits, approvals, authority, registrations and certifications.

3.3. You must provide the Transportation Services in a professional manner in accordance with the business ethics applicable to providing such services and endeavour to perform the Passenger’s request in the best interest of the Passenger.

Among else, you

(i)        May not make any unauthorised stops;

(ii)       May not have any other passengers in the vehicle other than the Passenger and the passengers accompanying the Passenger; and

(iii)     Must adhere to any applicable traffic acts and regulations, i.e must not conduct any actions that may disrupt driving or the perception of traffic conditions, including holding a phone in hand while the vehicle is moving.

3.4. Costs you incur while providing the Transportation Services. You are obliged to provide and maintain all equipment and means that are necessary to perform the Transportation Services at your own expense including a Car, Smartphone, etc. You are also responsible for paying all costs you incur in the course of performing the Transportation Services including, but not limited to, fuel, mobile data plan costs, duty fees, amortization of the vehicle, insurance, relevant corporate or payroll taxes etc. Please bear in mind that using the satellite navigation system may bring about consummation of large amount of data on your mobile data plan. Thus, we suggest you to subscribe for a data plan with unlimited or very high data usage capacity.

3.5. Fares: Safe Ride operates fixed prices for journeys based on the distance, pickup and drop off location. There is a minimum price for any booking. The fare will be calculated by distance and flat rate. When a customer will book a ride, the customer will be given an estimated fare according to the pickup and drop off address given by them. A confirmation of booking and agreed fare will be send to the customer and the driver completing the job via text (SMS and MMS), email or phone.

 3.6. Upfront Fare: A Passenger may be offered to use a ride option that allows the Passenger to agree to a fixed Fare for a given instance of Transportation Service provided by you (i.e Upfront Fare). Upfront Fare is communicated by Safe Ride to a Passenger before the ride is requested and to you when the job details are sent. 3.5 shall be applied instead of Upfront Fare if the Passenger changes the destination during the ride, the ride takes materially longer than estimated due to traffic or other factors, or when other unexpected circumstances impact the characteristics of the ride materially (e.g a route is used where tolls apply).

3.7. Cash Payment: Passenger may have the option to pay the fare for the Transportation Services either directly to you or via Card Payment. In case the Passenger pays the Fare directly, it is your obligation to collect the Fare.

3.8. Tips: In some markets Passenger may be given the option to tip you after a successful provision of Transportation Services. The Tip will not affect the amount of Safe Ride Fees and Safe Ride will not collect a commission on the Tip paid by the Passenger. You are obliged to fully comply with any tax obligations arising from the Tipping.

3.9. Receipts: After each successful provision of Transportation Services, Safe Ride shall create and forward a receipt to the Passenger consisting of some or all of the following information:

(i)        The business name,

(ii)       Place of business,

(iii)     The first name and surname of the Driver,

(iv)     A photo of the Driver,

(v)      Service license number (if applicable),

(vi)     The registration number of the vehicle,

(vii)   The date and time of the Transportation Services,

(viii)  The start and end locations of the Transportation Services,

(ix)     The duration and length of the Services,

(x)      The Fare and Tip paid for the provision of the Transportation Services.

3.10. Cancellation fee & wait time fee: Passenger may cancel a request for Transportation Services. In some markets, Driver may be entitled a Fare for cancelled Transportation Services (Cancellation Fee) in the event that a Passenger cancels accepted request for Transportation Services after certain time period.

3.11. If, in the course of the provision of the Transportation Services, a Passenger or its co-passengers negligently damage the vehicle or its furnishing (among else, by blemishing or staining the vehicle or causing the vehicle to stink), you shall have the right to request the Passenger to pay a penalty up to £50 and request compensation for any damages exceeding the penalty. If the Passenger does not consent to paying the penalty and/or compensating the damage, you must notify us and we will then try to collect penalty and/or relevant costs from the Passenger. However, bear in mind that we are not taking any liability for direct or indirect damages in relation to cleaning or maintenance of the vehicle caused by Passenger.

3.12. Your tax obligations. You hereby acknowledge that you are obliged to fully comply with all tax obligations that arise to you from the applicable laws in relation to providing the Transportation Services, including

(i)        Paying income tax or any other tax applicable; and

(ii)       Fulfilling all employee and tax registration obligations for calculations in regard to accounting and transfers to applicable authorities as required by the applicable law.

In case the Tax authority will submit a valid application to us to provide information regarding the activities of you, we may make available to the Tax authority the information regarding the activities of you to the extent set forth in valid legal acts. Additionally, it is your obligation to adhere to all applicable tax regulations that may apply in connection with the provision of Transportation Services. You hereby agree to compensate Safe Ride all state fees, claims, payments, fines or other tax obligations that Safe Ride will incur in connection with the obligations arising from applicable tax regulations not having been met by you (including paying the income tax).

3.13. The Driver’s authorisation to issue invoices. Safe Ride has a right to issue an invoice on your behalf to the Passenger in order to compensate you any Fares, contractual penalties or other fees that Safe Ride mediates to you.

4. SAFE RIDE FEES

4.1. In order to use the Safe Ride Services, you are obliged to pay to a fee (i.e. the Safe Ride Fee). The Safe Ride Fee is paid based on the Fare of each Transportation Service order that you have completed. The amount of the Safe Ride Fee is made available to you via e-mail or SMS. Please acknowledge that the Safe Ride Fee may change from time to time. We shall send you a prior notification of each such change.

4.2. You must pay the Safe Ride Fee and any other fees due to us for the previous month at latest by the 7th date of the following month. Upon delay with payment of the Safe Ride Fee, you shall be obliged to pay a penalty of late payment in the amount of 0.04% (zero point zero four percent) of the unpaid amount per day. You are obliged to cover all costs incurred by us, which are related to debt collection activities.

5. CARD PAYMENTS

5.1   We may enable Passengers to pay for the Transportation Service via cards and other payment methods in our company bank account.

5.2   You may not refuse payment by the Passenger via the card payment, or influence the Passenger against the use of card payment. In case you refuse to accept a card payment, Safe Ride shall be entitled to charge you a contractual penalty in the amount of £15 for every refusal and block you in case of repetitive behaviour.

5.3   If the option is available and the Passenger chooses to Tip you directly in the Safe Ride account, the Tip will be collected by Safe Ride on your behalf together with the Fares and other fees paid by the Passenger via card payment. If the payment of the Tip is suspected as being fraudulent, illegal, for a purpose other than as a gratuity related to the service provided or used by a Driver in conflict with our Terms and Conditions and then the Tip can be withheld by Safe Ride.

5.4   Before providing Transportation Services, you must verify that the service is being actually provided to the right Passenger or the Passenger has expressly confirmed he/she allows other passengers to ride under Passenger’s account. If you make a mistake in identifying the Passenger, and we charged to a person, who has not been provided or has not approved the Transportation Services for other passengers, then we shall reimburse the person for the Fare. In such case you are not entitled to receive the Fare from us.

5.5    Please note that we will set off any Fares or Tip paid via card payment against the amounts that you are obliged to pay to us (i.e. Safe Ride Fees and contractual penalties). We reserve the right to fulfil any of your financial liabilities to Safe Ride, in which case we will acquire the right to submit a claim against you. We may set off any of your financial liabilities against financial liabilities that you may have against us.

5.6   If we are not able to pay the Fees or Tip to you due to you providing us the wrong bank account details, then we will hold such payments for 180 days. If you do not notify us of the correct bank account details within 180 days from the date that the right to claim such payments has been established, your claim regarding the payment of the Fare or Tip not transferred to you shall expire.

6. CUSTOMER SUPPORT

6.1 We provide the Drivers customer support regarding the use of the Safe Ride Services. We have the right to stop providing the customer support services in case you are in delay with any of the payments for more than 5 (five) calendar days.

7. RATINGS AND ACTIVITY

7.1 In order to guarantee high-quality service and provide additional reassurance to Passengers, you hereby acknowledge that the Passengers may provide you a rating and leave feedback regarding the quality of the Transportation Services that you have provided. If we find out the rating or comment is not given in good faith, this rating or comment may not be projected in the calculations of your rating.

7.2. In addition to the rating, we measure your level of activity and provide you with an activity score, which is based on your activity regarding accepting, declining, not responding and completing Transportation Service requests.

7.3. In order to provide reliable services to Passengers, we may determine a minimum average rating and a minimum activity score that Drivers must establish and maintain. If, after a pertinent notification from us, you do not increase your average rating or activity score to minimum level within the prescribed time period, you will be suspended either temporarily or permanently. We may reverse the suspension of your account if it is merited by any external circumstances or it is detected that the suspension was caused by a false ratings.

8. RELATIONSHIP BETWEEN YOU, US AND THE PASSENGERS

8.1   You hereby acknowledge and agree that we provide Transportation Services by you, the Drivers who help them move around cities safely and efficiently. Safe Ride, as the Private Hire Vehicle operator maintains the communication between the Driver and the Passenger, and thus among other things, accepts payments from the Passengers and forwards the payments to the Driver.

8.2   You acknowledge that no employment agreement or an employment relationship has been or will be established between you and us. You also acknowledge that no joint venture or partnership exists between you and us. You may not act as an employee, agent or representative of us nor bind any contract on behalf of us. If due to the implication of mandatory laws or otherwise, you shall be deemed an employee of us; you hereby agree to waive any claims against us that may arise as a result of such implied employment relationship.

8.3   You may not transfer your rights and obligations deriving from the General Terms or Agreement to any third party.

9. PROCESSING OF PERSONAL DATA, ACCESS TO DATA

9.1   Your personal data will be processed in accordance with the Privacy Law.

9.2   We have access to all personal data and other data provided in connection with your use of the Safe Ride Services. Safe Ride shall take all reasonable steps to ensure confidentiality of such data and comply with all applicable Privacy Policies and laws whenever such data contains personal data. Except where otherwise provided by applicable Privacy Policies and laws, Safe Ride maintains access to such data also after the Agreement between you and Safe Ride is terminated.

9.3   We have access to personal and other data provided by you in connection with the use of the Safe Ride Services. You shall take all reasonable steps to ensure confidentiality of such data and comply with applicable Privacy Policies and laws as long and to the extent that such data contains personal data of Passengers.

10. LIABILITY

10.1To the maximum extent permitted under the applicable law, we, nor Safe Ride’s representatives, directors are not liable for any loss or damage that you may incur as a result of using the Safe Ride Services, including but not limited to:

10.1.1      Any direct or indirect property damage or monetary loss;

10.1.2      Loss of profit or anticipated savings;

10.1.3      Loss of business, contracts, contacts, goodwill, reputation and any loss that may arise from interruption of the business;

10.1.4      Loss or inaccuracy of data; and

10.1.5      Any other type of loss or damage.

10.2   The financial liability of us in connection with violating the General Terms or Agreement will be limited to £500. You shall have the right to claim for damages only if we have deliberately violated the General Terms or Agreement.

10.3  You shall be fully liable for breach of the General Terms, Agreement or any other applicable laws or regulations and must stop and remedy such breach immediately after receipt of a respective demand from us or any state authority. You shall indemnify us for any direct and/or indirect loss and/or damage, loss of profits, expense, penalty and fine that we may occur in connection with your breach of the General Terms, Agreement and laws and regulations. If Passenger presents any claims against us in connection with your provision of Transportation Services, then you shall compensate such damage to us in full within 7 (seven) days as of your receipt of the respective request from us. In case we are entitled to present any claims against you, then you shall compensate us any legal costs related to evaluation of the damages and submission of claims relating to compensation for such damage.

11. TERM, SUSPENSION AND TERMINATION

11.1The conditions expressly specified in these General Terms shall enter into force as of submitting the signup application. Agreements and other terms shall enter into force once the specific document or message has been made available to you and you commence or continue providing Transportation Services.

11.2You may terminate the Agreement at any time by notifying Safe Ride at least 7 (seven) days in advance. Safe Ride may terminate the Agreement at any time and for any reason at the sole discretion of us by notifying you at least 3 (three) days in advance.

11.3Safe Ride is entitled to immediately terminate the Agreement and block you without giving any advance notice in case you breach the General Terms or Agreement, any applicable laws or regulations, or cause harm to Safe Ride’s brand, reputation or business as determined by Safe Ride in our sole discretion. In the aforementioned cases we may, at own our discretion, prohibit you from registering with us again in future.

11.4We may also immediately suspend (block) you for the period of investigation, if we suspect an infringement of the Agreement or fraudulent activity from your behalf. The block of access will be removed once the investigation disproves such suspicions.

11.5We are aiming to provide the highest quality service to all Passengers therefore we are monitoring the activity of Drivers. If you fail to meet the minimal service requirements, such as the minimal rating and activity score, we are entitled to immediately terminate the Agreement without giving any advance notice.

12. AMENDMENTS

12.1Safe Ride reserves the right to amend these General Terms anytime by uploading the revised version on its website (http://mysaferide.co.uk/) and notifying you (e.g. via e-mail or SMS) whenever, in the reasonable opinion of Safe Ride, such amendments are material.

12.2Safe Ride shall provide at least 15 days advance notice (e.g. via e-mail or SMS) about the amendments that affect the rights of Business Users Operating in the Member State, unless:

12.2.1      Safe Ride is subject to a legal or regulatory obligation which requires it to amend the General Terms in a manner which does not allow it to respect the advance notice period;

12.2.2      Immediate amendment is required to address an unforeseen and imminent danger related to health, safety or cyber security risks, or defending the Safe Ride Services, Passengers or Drivers from fraud, malware, spam or data breaches;

12.2.3      You have elected to waive the advance notice period (e.g. you continue to use Safe Ride Services after receipt of the notice of amendment); or

12.2.4      In the reasonable opinion of Safe Ride, amendments are beneficial for the Drivers and do not require technical adjustments from them.

12.3If you do not agree to the amendments of the General Terms or other conditions of the Agreement, you have the right to terminate the Agreement by providing termination notice to Safe Ride. The termination of the Agreement takes effect on the effective date of the proposed amendment, unless otherwise provided in your termination notice. Your use of the Safe Ride Services on or after the effective date of the amendment constitutes your consent to be bound by the General Terms or Agreement, as amended.

13. NOTICES

13.1You are obliged to immediately notify us of any changes to your contact information.

13.2Any notice required to be given under the General Terms and Agreement shall be sufficiently given if:

13.2.1      Delivered personally,

13.2.2      Sent by courier with proof of delivery,

13.2.3      Sent by registered mail,

13.2.4      Sent by email,

13.3Any notice which is sent or dispatched in accordance with the previous clause shall be deemed to have been received:

13.3.1      If delivered personally, at the time of delivery to the party;

13.3.2      If delivered by courier, on the date stated by the courier as being the date on which the envelope containing the notice was delivered to the party;

13.3.3      If sent by registered mail, on the 10th day after handing the document over to the post office for delivery to the party;

13.3.4      If sent by e-mail, on the day the party receiving the e-mail confirms receiving the respective e-mail or on the 2nd day following the dispatch of the e-mail provided that the sender has not received an error notice (notifying that the e-mail was not delivered to the party) and has sent the e-mail again on the next calendar day and has not received a similar error notice.